Contact Us
We are here to help with product questions, sizing, order status, shipping, returns, refunds, exchanges, and payment-related questions.
Customer Service
Customer Service Email: support@godocloth.com
Business Hours: Monday-Saturday, 9:00 AM-6:00 PM Pacific Standard Time (GMT-08:00, Los Angeles), excluding U.S. public holidays.
Typical Response Time: We usually respond within 1-2 business days. Response times may be longer during weekends, holidays, or high-volume periods.
Business Information
Store Name: Godo Cloth
Website: https://godocloth.com/
Legal Company Name: Blue Coast Trading Co., Limited
Business Registration Number: 78123107
Business Address: Unit 98 of Factory A, 1/F, Union Hing Yip Factory Building, No. 20 Hing Yip Street, Kwun Tong, Hong Kong
Business Phone: +8615280213459
For Order Questions
To help us respond faster, please include:
- Your order number
- The email address used to place the order
- A clear description of your question or issue
- Photos if your item arrived damaged, defective, or incorrect
Return Notice
Please contact us before sending any item back. Returns sent without prior authorization may not be accepted. If your return is approved, our customer service team will provide the correct return instructions.